Terms of Service
1. Service Description
Massage Jeddah Home provides professional in-home massage therapy services in Jeddah, Saudi Arabia. Our services include various types of therapeutic and relaxation massages performed by licensed and trained professionals.
2. Booking and Appointments
- All appointments must be booked in advance through WhatsApp or our contact form
- Appointments are subject to availability and confirmation
- We require at least 2 hours notice for appointment changes or cancellations
- Same-day cancellations may incur a cancellation fee
3. Payment Terms
- Payment is due at the time of service
- We accept cash and bank transfers
- Prices are subject to change with prior notice
- Additional charges may apply for services outside Jeddah city limits
4. Health and Safety
- Clients must disclose any medical conditions or allergies prior to treatment
- We reserve the right to refuse service if we believe it may be harmful to the client
- All equipment and linens are sanitized between appointments
- Our therapists follow strict hygiene and safety protocols
5. Professional Conduct
- Our service is strictly professional and therapeutic
- Any inappropriate behavior will result in immediate termination of service
- Clients must provide a clean and safe environment for our therapists
- We reserve the right to terminate service at any time
6. Liability
While we take every precaution to ensure your safety and satisfaction, clients acknowledge that massage therapy carries inherent risks. Our liability is limited to the cost of the service provided.
Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as:
- Name and contact information (phone number, email, address)
- Health information relevant to massage therapy
- Appointment preferences and service history
- Payment information (processed securely)
2. How We Use Your Information
- To provide and improve our massage services
- To schedule and confirm appointments
- To communicate with you about our services
- To ensure the health and safety of our clients and staff
- To process payments and maintain business records
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To comply with legal obligations
- To protect our rights, property, or safety
- To trusted service providers who assist in our operations
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
5. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
7. Contact Information
If you have any questions about these terms or our privacy practices, please contact us:
Last Updated
This Terms of Service and Privacy Policy was last updated on September 30, 2025. We reserve the right to modify these terms at any time. Any changes will be posted on this page with an updated revision date.